Product Return

Due to the nature of our products it is possible to cancel your order and refund only in the following cases:

Lifelong technical training programmes and seminars

-30 days before the start of the course 100%

-14 days before the start of the course 50%

- Force majeure (Death of a first-degree relative, proven illness,etc.)

Online courses

- 3 days after receiving the access details and provided that you are not logged in until then on the online course platform. It is noted that the failure to collect a score of less than 80% in the online quizzes, which means not to receive a certificate of successful attendance, is in no way a reason to claim a refund as the necessary time to study and gradually run the quiz is provided.